Can't find your answer here? Email support@kaynko.app.
A mobile-first point-of-sale app for small and growing retailers. You can create products, make sales, track stock and debt, and understand your business — all from your phone, with no training required.
Yes. Kaynko is offline-first — sales, stock, receipts, and reports all work without a connection. Features that need the internet (like connected payments, Google Sheets sync, or cloud backup) simply wait until you're back online.
Android phones and tablets today. It's built mobile-first rather than adapted from desktop software.
Starter is $5/month for one user, Growth is $12/month for up to five users, and Business is $20/month for unlimited users. Every plan starts with a free 14-day trial. See the full breakdown on the pricing section.
Your data is stored in an encrypted database on your own device. You can also enable automatic backup to your own Google Drive from Settings, so a lost or broken phone doesn't mean losing your business records.
Yes — add cashiers with their own PIN under Growth or Business plans. You control what each cashier can do, and sensitive actions (like voids or returns) can require manager approval.
No. Every payment method works without one — cash, mobile money, card, bank transfer, and credit all work from day one. You'll just record non-cash payments yourself instead of having them confirmed automatically. See how payments work for the full picture.
Connecting is free. Paynow charges its own processing fees per transaction — check Paynow's own fee schedule for current rates, since Kaynko doesn't set or collect them.
Directly to your own bank account — the one you registered with Paynow. Kaynko never touches, holds, or has access to your money. See Where does the money go? for more detail.
No sale is created. Nothing is charged, and you can ask the customer to try again or choose a different payment method.
Not yet. Paynow is the only connected provider today. Other providers are listed in Settings → Payments for visibility, but aren't connectable yet — we'd rather be upfront about that than show a button that doesn't work.
Email support@kaynko.app, or check the in-app Help section under Settings for step-by-step guides.
Yes, there's no contract or lock-in. Manage or cancel your subscription any time from your device's app store subscription settings.
20% of the subscription revenue from every retailer you refer, every month, for as long as they stay a customer. There's no cap and no expiry. Apply here.
Payouts are calculated once a month against real, confirmed subscription revenue and sent manually (EcoCash, FNB eWallet, or bank transfer depending on your country). Your dashboard shows a running estimate in the meantime, clearly labeled as an estimate, not a confirmed payout figure.
A shop owner who installs Kaynko using your referral link or code and goes on to pay for a subscription. Commission is only ever calculated on real, confirmed revenue — a signup that never converts to paid earns nothing.
Yes. Whenever you promote Kaynko as an affiliate, disclose it — for example, "I earn a commission if you sign up with my code." This is a condition of the program, not optional.